Organizations have the power to reduce unconscious bias

Organizations have the power to reduce unconscious bias

By Ramit Mizrahi

As I explained last week, unconscious biases harm women in the workplace. Rather than just putting the burden on women to navigate around biases, organizations should be focusing on fixing the problem.

Many people assume that it will take years, if not decades, to reduce the effects of biases because we must fundamentally transform how people think. But psychologists have identified at least six concrete steps that can alter the decision-making environment to reduce the impact of implicit biases in the short term. Each of these can be utilized in the workplace to create immediate improvements.

1.  Block biases by withholding identifying information.

When decision-makers are kept ignorant of the identifying characteristics of individuals (called blinding), they are prevented from acting based on stereotypes. For example, many orchestras conduct auditions behind a screen to conceal the musicians’ identities.  It has been estimated that this process leads to a 50% increase in women making it past the preliminary round, and a 30 to 55% increase in the proportion of female hires.

2.  Raise consciousness about bias whenever decisions are being made.

People discriminate less when stereotypes and group categories are made salient.  It may be than when we are conscious of commonly held stereotypes, we can actively work to avoid falling prey to them. Organizations should have open discussions about the effects of unintentional biases prior to making hiring and other employment decisions. The Implicit Association Test (IAT), a test used to help identify implicit biases, can also be used as a consciousness-raising tool to help people explore their implicit biases.

3.  Establish objective criteria whenever possible.

Research has shown that the more ambiguous criteria and subjectivity are allowed in making a decision, the more likely that unintentional bias can influence the process. Objective criteria should be established in advance to ensure that people are being judged on the appropriate measures.

4.  Give the decision-maker enough time and information to make decisions.

When people are distracted or under time pressure, they are more likely to fall back on ethnic and gender stereotypes to make decisions. Without adequate information, they tend to fill in the gaps with biased assumptions.  Organizations can correct for these tendencies by providing more time and information.

5.  Expand the “in-group” to include traditionally stereotyped people.

Some psychologists have concluded that the disparity between the ratings of in-group and out-group members stems more from a preference for in-group members than from a dislike of out-group members. Studies show that if people recognize a person as an in-group member (college alumni, from the same city, favors the same sports team… anything), they are less likely to focus on the other differences that make the person an outsider. So, for example, a company can create camaraderie among “teams” so that people relate to each other as members of the same group.

6.  Integrate workplaces and put women and minorities in positions of authority.

This is the ultimate solution. We know that the mere presence of a person can reduce stereotyping against her group. In fact, a whole body of research has shown that intergroup contact can reduce biases. However, if there are only one or two token women (or people of color) in positions of authority, others may simply write them off as exceptions to the rule. Women are not immune to these biases. Only when there is a number so large that they cannot be written off as exceptions will pre-existing stereotypes be fundamentally altered. Thus, the more numerous women are, the less biases affect judgments of them.

Two studies discussed in Virginia Valian’s book, Why So Slow? The Advancement of Women, reflect this point. In the first, 486 blue-collar and clerical work groups evaluated the performance of both men and women. When women consisted of less than 20% of a group, they were rated much lower than the men. When they were between 20% percent and 50% of the workforce, they were still rated lower than the men, though less so. But when women constituted 50% or more of the groups, they were rated more highly than males. The second study found that when women were 25% or less of an applicant pool, they were evaluated more negatively than when they made up 37.5% or more of a pool. In addition, the fewer women there were in the applicant pool, the more likely they were to be perceived as stereotypically feminine (i.e., unambitious, emotional, indecisive).

These studies lend force to the argument that a critical mass of women can suppress – or even alter – the implicit associations between sex and ability that lead people to judge women less favorably than they deserve. A critical mass of 20% has been proposed to break stereotypes. The more women we have in positions of authority, the less they will be harmed by unconscious biases. Reaching and surpassing this critical mass should be a top goal for employers committed to equal opportunity.

Since implicit associations affect the decision making of even the most well-intentioned people, biases will continue to permeate our workplaces unless employers take action.  Much has been written about what women can do in the short term to not be victimized by bias. The time has come for employers to “lean in” and take decisive action to prevent these biases from manifesting in the first place.

About Ramit Mizrahi

Ramit Mizrahi, the founder of Mizrahi Law, APC, practices in the area of employment law, representing employees exclusively. Her work focuses on cases involving discrimination, harassment, retaliation, leave law issues, and wrongful termination. She is a graduate of Yale Law School, The London School of Economics, and UC-Berkeley.

Fifty years after sex discrimination became illegal, the focus is still on how women behave instead of changing organizations to eliminate gender bias 3

Fifty years after sex discrimination became illegal, the focus is still on how women behave instead of changing organizations to eliminate gender bias

programmerBy Ramit Mizrahi

Women: “Lean in.” “Be more confident.” “Ask for a raise, but do it in a way that is ‘feminine’ so you don’t come off as demanding or unlikeable.”

We’ve had a surge of self-help articles and books telling women how to navigate a biased system. But, fifty years after sex discrimination was first made illegal, shouldn’t the focus be on how to stop the bias in the first place?

In this two-part series, I’ll first discuss how implicit biases harm women in the workplace and then cover some of the steps we can take to reduce bias.

Identifying the Problem

Many male managers believe that the glass ceiling has been shattered. This opinion, however, is not shared by their female counterparts, who know from experience that sex discrimination is alive and well in the workplace. While overt discrimination has been on the decline for the past half-century, subtle forms of discrimination are still pervasive. This is especially true in high-level jobs where criteria for advancement are more subjective. Even well-meaning executives make judgments and take actions that reflect stereotypes and implicit attitudes that disadvantage female candidates for promotion.

In the past 20 years, there has been an explosion of research about what has come to be called cognitive or implicit bias. It all begins with the research proving that even the best-intentioned people harbor biases. This is true of men and woman of all ages and races; no one is immune. It’s not that we set out to judge women or minorities more harshly or treat them less favorably. What happens instead is that our internalized stereotypes and assumptions about certain groups of people end up influencing our judgments and evaluations without us realizing it.

As psychologist Virginia Valian has explained in her book Why So Slow? The Advancement of Women,

“A woman does not walk into the room with the same status as an equivalent man, because she is less likely than a man to be viewed as a serious professional.”

People hold gendered expectations, and women who don’t meet them are viewed as less capable. For example, if asked to visualize a computer programmer, for example, one will likely think of a man (probably “geeky” and younger); someone who doesn’t fit that image will then be at a disadvantage as people wonder if she’s “as good.”

When a man succeeds, his success is seen as confirmation of his innate ability, whereas a woman’s success is often attributed to luck or simplicity of the task. When she fails, however, her failure is seen as reflection of her (lack of) ability.

It gets even more complicated when assessing leadership, particularly in jobs that are perceived as masculine. Male leaders may be judged better than female leaders who are equally effective, but who lead with a less aggressive style. Attitudes about proper gender roles positively affect performance evaluations for leaders who conform to gender norms, and negatively affect performance evaluations of women who are engaged in nontraditional employment.

Gender norms can produce a double-bind effect. In some work environments women must speak more (or louder) than men if they want to get their ideas noticed, but when they do, they are derided as pushy. In problem-solving situations social scientists have observed that women get more negative facial expressions from both male and female peers, and are perceived less positively than men, even when they follow the same script as males.

Even “neutral” evaluators can be affected. When observing a woman struggling to be heard by others, receiving negative facial expressions, and having her points ignored, outside evaluators may attribute the reaction of peers to the woman’s lesser ability, or to her bossiness, rather than to gender bias. Professor Valian describes how people who would never endorse overt “statements such as, ‘Women do not command respect from their subordinates,’ may nevertheless feel comfortable saying, ‘Lee does not command respect from her subordinates.’ The latter comment is just a ‘fact’ about Lee, arrived at through impartial and fair observation.”

While each such instance on its own may be considered inconsequential, over the course of a woman’s career, they combine to undermine career success.

Subtle biases can lead to huge differences in how people are treated based on their perceived sex. In a 2012 study, Yale-based researchers sought to explore differences in how science faculty from large research universities rate applications for a lab manager position based on the perceived sex of the applicant. They sent 127 volunteer professors from six research institutions the application of an undergraduate science student who had applied for a lab manager position. Each of the professors received the same materials, except that some were randomly assigned the name of a female student while others were assigned a male name. They were asked to rate the student’s competence and hireability, as well as the amount of salary and mentoring they would offer the student.

The results were startling:

  • — The female student was deemed less competent (on a 5-point scale as with the other measures in this study, rated 3.33 by male faculty and 3.32 by female faculty as compared to the male rated 4.01 and 4.1).
  • — The female student was deemed less hirable (rated 2.96 by male faculty and 2.84 by female faculty as compared to the male rated 3.74 and 3.92).
  • — The female student was offered a mean starting salary of $26,507.94 as compared to $30,238.10 offered to the male student.
  • — The female student was offered less mentoring (a rating of 4.0 by male faculty and 3.91 by female faculty as compared to the male rated 4.74 and 4.73).
  • — The female student was evaluated as being more likeable, but that did not translate into positive perceptions of her competence of benefits in terms of a job offer, a higher salary, or more mentoring.

These results were consistent across gender, age, scientific discipline, and tenure status. The researchers concluded that faculty gender bias, unconscious and unintended, impedes women’s full participation in science.

Similar effects were observed in another study that focused on race. In a study targeting the legal profession, researchers enlisted five law partners to draft a memo on trade secret issues that would be presented as if written by a third-year litigation associate. They deliberately inserted 22 errors (including spelling, grammar, technical writing, factual, and analytical errors). Sixty law firm partners of different backgrounds were recruited to participate in a “writing analysis study,” and asked to review the legal memo written by “Thomas Meyer.” Half were told that the author was a white associate and half were told he was black.

Stark differences resulted in the assessments:

  • — On average, partners found 2.9 of the 7 spelling grammar in white Thomas’s memo as compared to 5.8 of the errors in African-American Thomas’s memo.
  • — Partners found an average of 4.1 of the 6 technical writing errors in white Thomas’s memo as compared to 4.9 in African-American Thomas’s memo.
  • — Partners found an average of 3.2 of the 5 errors in facts in white Thomas’s memo as compared to 3.9 in African-American Thomas’s memo.
  • — Partners provided 11 edits or comments on formatting for white Thomas while making 29 for African-American Thomas.
  • — Partners described white Thomas as someone who “has potential” with “good analytical skills” and a “generally good writer but needs to work on. . . .”
  • — They described African-American Thomas as follows: “needs lots of work,” “can’t believe he went to NYU,” and “average at best.”
  • — These biases were found across the spectrum of sex, race, and other traits.

The authors’ analysis is on point:

“When expecting to find fewer errors, we find fewer errors. When expecting to find more errors, we find more errors. That is unconscious confirmation bias. Our evaluators unconsciously found more of the errors in the “African American” Thomas Meyer’s memo, but the final rating process was a conscious and unbiased analysis based on the number of errors found. When partners say that they are evaluating assignments without bias, they are probably right in believing that there is no bias in the assessment of the errors found; however, if there is bias in the finding of the errors, even a fair final analysis cannot, and will not, result in a fair result.”

So what do we do? First, we must stop pretending to be sex blind, color blind, or blind to any other differences. Despite our best intentions, we are not. In fact, research has shown that people who most value fairness and objectivity are particularly likely to fall prey to biases, in part because they are not on guard against them.

This is not an easy task.  Fifty years after the enactment of the Civil Rights Act of 1964, we can all agree that intentionally discriminating against someone because of her sex or race is an act that is morally reprehensible as well as illegal. But can we equally embrace the lesson learned from years of social science research into implicit bias – that we all harbor biases? Unless and until individuals and organizations are willing to grapple with this uncomfortable truth, we will be unable to dismantle these hidden barriers head on.

About Ramit Mizrahi

Ramit Mizrahi, the founder of Mizrahi Law, APC, practices in the area of employment law, representing employees exclusively. Her work focuses on cases involving discrimination, harassment, retaliation, leave law issues, and wrongful termination. She is a graduate of Yale Law School, The London School of Economics, and UC-Berkeley.

Let’s Pass the FAMILY Act: American workers deserve paid family and medical leave 1

Let's Pass the FAMILY Act: American workers deserve paid family and medical leave

dreamstime_xs_15472580By Ramit Mizrahi

Today, Sen. Kirsten Gillibrand (D-NY) and Rep. Rosa DeLauro (D-CT) introduced the Family and Medical Insurance Leave Act (“FAMILY Act”). This bill would provide workers throughout the United States with up to 12 weeks of paid leave at up to 66% of their earned wages, similar to (but more generous than) California’s Paid Family Leave Program.

As both an employment lawyer (with a special interest in leave laws) who represents many working parents and as a mother myself, I can say from experience that California’s Paid Family Leave Program has had a tremendous impact on working parents, many of whom  struggle to balance work and family.

The first three months of being a new parent were the hardest, most trying times of my life. As a litigator, I used to think that going to trial was physically demanding–with four hours of sleep a night for weeks on end–but, really, that’s nothing compared to what it takes to care for a newborn when you’re already worn down by pregnancy and childbirth!

My husband and I both took off as much time as we could. I received 16 weeks of leave paid through the State of California’s Employment Development Department (EDD), the first ten as pregnancy disability leave and the next six as paid family leave for baby bonding. My husband took 12 weeks of baby bonding leave, which was job protected under the California Family Rights Act (CFRA) and the Family and Medical Leave Act (FMLA). Unfortunately, his was unpaid because he was a state employee and most state employees are ineligible for paid family leave through EDD.

As new parents, we were incredibly grateful to have this time with our baby. Even before my husband and I got married, we agreed that we would both take the full amount of time that we could, and that we would be equal parents. Both of us are committed to gender equality and know that it cannot be achieved unless dads step up and do their fair share at home. But while equal parenting was something we were philosophically committed to, we soon discovered that spending time with our baby was a labor of love and a privilege, not an obligation.

I simply cannot imagine going back to work full time six or eight or even twelve weeks after my baby was born. But that is what many moms do. And most moms don’t have the support of a partner who can take off even a month, let alone 12 weeks. Research shows that one in four American mothers returns to work within two months of giving birth, and 41% within three months (compare this to only 7% of mothers in the U.K.). And while 85% of new dads take parental leave, the vast majority take only a week or two.

Why is this the case? In short: because most Americans simply cannot afford to take more time off. According to a 2012 Department of Labor (DOL) survey, only about 40% of employees nationally have access to fully paid FMLA leave for durations of longer than 10 days. A mere 22% of worksites offer any paid maternity leave, while only 9% offer paid paternity leave. It is estimated that around three quarters of Americans live from paycheck-to-paycheck, and 68% of Americans would face difficulties if their paychecks were delayed by even a week.

It is no surprise, then, that the 2012 DOL survey found that nearly half of workers who took leave (49.6%) cut it short because they could not afford more time off. Among those who reported that they needed leave but did not take it, 46% stated that inability to afford leave was the reason they did not take it. This applies not just to baby-bonding leave or leave to care for a sick relative, but also leave that workers need to take for their own serious medical conditions.

What’s the solution? Paid family and medical leave for all American workers. California’s Paid Family Leave (PFL) Program serves as a wonderful example. Since 2004, this program has offered paid family leave to all workers who pay into the state disability insurance program. It has proven to be wildly successful. According to research published in the report Leaves That Pay: Employer and Worker Experiences with Paid Family Leave in California (Eileen Appelbaum and Ruth Milkman, 2011):

  • 91% of those who used PFL stated that it had a positive effect on their ability to care for a new baby, foster child, or adopted child.
  • The median duration of bonding leave by fathers using PFL was more than double that of those who did not use it, four weeks vs. two weeks by men in higher-paying jobs (those that paid over $20 an hour and had employer-paid health benefits) and eight weeks vs. three weeks by men in lower-paying jobs (this statistic being particularly exciting).
  • PFL doubled the median duration of breastfeeding by new mothers who used it, from five to eleven weeks by mothers in higher-paying jobs and five to nine weeks by mothers in lower-paying jobs.

We can help bring these benefits to workers, babies, families, and employers throughout the country by passing the FAMILY Act. If passed, the FAMILY Act will provide workers with paid leave that will cover time off to care for their own serious health condition; the serious health condition of a child, parent, spouse, or domestic partner; the birth or adoption of a child; and/or certain military-related care and leave. The FAMILY Act would cover all workers, regardless of the size of their employer or the duration of their employment, and would be funded by payroll contributions that are only 0.2% each by employers and employee (a mere 2 cents per ten dollars earned!).

The Chamber of Commerce and other conservative groups will undoubtedly label this bill a “job killer” and fight against it (as they did with the FMLA and California’s PFL program). But we need only look at the tremendous success of California’s Paid Family Leave program, and the change in attitude by the business community to support the program just a few years after its implementation. According to the Leaves That Pay report, the vast majority of employers surveyed about the impact of the PFL program responded that it had either a “positive effect” or “no noticeable effect” on business productivity (89%), profitability/performance (91%), turnover (96%), and employee morale (99%). We can expect the same from the FAMILY Act.

The FAMILY Act will make it possible for more workers to make ends meet when they take much-needed time off to care for their own health and that of their loved ones. Society as a whole stands to benefit.

Consider contacting your Senators and Representative to voice your support for the FAMILY Act! By providing paid family and medical leave to all workers, we can ensure that people do not have to choose between making ends meet and caring for themselves, their children, and their sick relatives.

About Ramit Mizrahi

Ramit Mizrahi, the founder of Mizrahi Law, APC, practices in the area of employment law, representing employees exclusively. Her work focuses on cases involving discrimination, harassment, retaliation, leave law issues, and wrongful termination. She is a graduate of Yale Law School, The London School of Economics, and UC-Berkeley.

A reason for gratitude: We can care for loved ones when they need us most 1

A reason for gratitude: We can care for loved ones when they need us most

iStock_000022451246XSmall-Thanksgiving

By Ramit Mizrahi

Thanksgiving has always been my favorite holiday. While it’s true that all year I look forward to eating turkey, cranberry sauce, and pumpkin pie, I love most what the holiday stands for. It is a day of gratitude, shared by Americans of all faiths and persuasions, that we set aside to spend with our families. As we reunite with our loved ones, we focus on what really matters and appreciate all that we have. The holiday has special significance for me as a plaintiff-side employment lawyer. One of my primary focuses is on family leave, and I spend a lot of time thinking and writing about how we can encourage and protect caregiving by workers, male and female. After all, what’s more important than family? So this year I am extra thankful: our paid family leave program is being expanded to allow workers to care for more family members.

Workers today face significant barriers when trying to take family leave, particularly those who are already struggling to make ends meet. Around three quarters of Americans live from paycheck-to-paycheck, with little in the way of savings, and 68% of Americans would find it difficult if their paychecks were delayed by even a week. It is no surprise, then, that a 2012 Department of Labor survey found that of those who reported that they needed family and medical leave but did not take it, 46% stated that inability to afford leave was the reason they did not take it. Of those who did take leave, nearly half cut their leave short because they could not afford more time off. Paid family leave is therefore critical as a safety net for workers to take the time they need to bond with their babies and to care for their relatives.

Since 2004, California has offered a Paid Family Leave (PFL) program that provides up to six weeks of paid benefits for workers to take time off to bond with a new child or care for seriously ill family members. It is fully funded by employees, and all employees who pay into the State Disability Insurance Fund are covered. However, until recently, its scope was limited to leave to care for a parent, child, spouse, or domestic partner, or to bond with a new child.

Earlier this year, Governor Brown signed SB 770 (Jackson) to expand PFL coverage to employees who take leave to care for seriously ill grandchildren, grandparents, siblings, or parents-in-law. By expanding PFL’s scope, we take into account changing demographics and allow more workers to provide care for family members in need. According to research cited by State Senator Hannah-Beth Jackson, author of SB 770, California has the second-highest percentage of multi-generational households in the country, and the EDD rejected about 10% of PFL claims because the employee sought leave to care for a family member not previously covered.

We as a society only stand to gain from family members being able to provide each other with quality care. Research has shown that the effect on workers and their families has been overwhelmingly positive. For example, with respect to new parents, research found that 91% of those who used PFL said it had a positive effect on their ability to care for their new child, that fathers who used PFL took a leave twice as long as men who didn’t use PFL, and that PFL doubles the duration of breastfeeding for new moms who used it. Employers, too, have reason to celebrate the expansion of PFL as the vast majority of surveyed employers responded that PFL had either a “positive effect” or “no noticeable effect” on business productivity (89%), profitability/performance (91%), turnover (96%), and employee morale (99%).

For next year, let’s aspire to expand paid family leave further, to cover more working Americans inside and outside of California.  Within the next few weeks, Senator Kirsten Gillibrand (NY) and Representative Rosa DeLauro (CT) will introduce the Family and Medical Insurance Leave Act (“FAMILY Act”), which would provide workers with up to 12 weeks of paid family leave at up to 66% of their earned wages. Within California, we can also help more workers take family leave by expanding PFL to cover public employees and by giving job protection to those who take PFL. By strengthening our paid family leave programs, the ability to take time to care for family members and bond with children will be within reach for so many more workers throughout the country.

This Thanksgiving, celebrate your time with family. Be grateful for the love and health you all have, and take comfort that if they need you, they can count on you to be there for them.

About Ramit Mizrahi

Ramit Mizrahi, the founder of Mizrahi Law, APC, practices in the area of employment law, representing employees exclusively. Her work focuses on cases involving discrimination, harassment, retaliation, leave law issues, and wrongful termination. She is a graduate of Yale Law School, The London School of Economics, and UC-Berkeley.

Giving thanks: A luxury that Wal-Mart workers can’t afford 3

A Wal-Mart food drive... for Wal-Mart workers!

 

By Ramit Mizrahi and Sharon Vinick

This photo has been making the rounds on the internet, sparking both criticism and ridicule. It shows bins at a Canton, Ohio Wal-Mart put out by management with a sign asking: “Please donate food items here so Associates in need can enjoy Thanksgiving Dinner.” The photo went viral for a simple reason: it captures perfectly the fact that Wal-Mart associates earn so little that many will struggle to put dinner on their table this Thanksgiving — and management knows it!

Most of Wal-Mart’s hourly employees make less than $25,000 per year. This statistic makes sense since Wal-Mart typically pays entry level employees $8.00 per hour, which is just above minimum wage. Even after six years, an individual employed by Wal-Mart can only expect to be paid $10.60 per hour.

Given the low wages paid by Wal-Mart, it is not too surprising that many of its employees have to turn to state and federal aid programs in order to make ends meet. According to a report by Congressional Democrats released in June 2013 (discussed in this Mother Jones article), many Wal-Mart employees receive government aid, which costs taxpayers between $900,000 and $1.75 million per store, per year. Taxpayers in California, alone, are spending $86 million each year to provide healthcare and other public assistance to the state’s 44,000 Wal-Mart employees, at a cost of about $2,000 per worker.

Even Wal-Mart seems to recognize that its employees can’t live on the wages that the company pays and must rely on public assistance (and charity). Back in 2005, the New York Times reported that Wal-Mart’s executive vice president for benefits sent the board of directors an internal memo stating that “Wal-Mart has a significant percentage of associates and their children on public assistance.” But Wal-Mart has taken an unapologetic stance. With respect to the food drive pictured above, Wal-Mart representatives have said that it is proof of its efforts to take care of its employees!

For many years, Wal-Mart’s treatment of its employees has been the focus of activism, employee action, and litigation. This year, protests will be held on Black Friday at over 1,500 Wal-Mart stores.

Why has so much attention been focused on a single corporation? Perhaps it is because Wal-Mart is larger than Home Deport, Kroger, Target, Sears, Costco and K-Mart, combined? Perhaps it is because of the low-wages that workers earn while Wal-Mart’s CEO makes more in an hour than a full-time worker makes in an entire year? Whatever the reasons, Wal-Mart, as the nation’s largest employer, has become a symbol of the problems plaguing workers who work full time, yet don’t make enough money to make ends meet.

In the coming days, as Americans prepare for — and recover from — their Thanksgiving feasts, we should not only give thanks for what our families have, but make a commitment to helping other families who have far less. Real help requires more than just a few spare canned goods thrown into a bin. It requires that we address the reasons that our nation’s workers are in need. We should applaud Governor Jerry Brown for signing into law AB 10, a bill that will increase the minimum wage in California to increase the minimum wage to $10 per hour in 2016. And, we should lobby Congress to pass the Fair Minimum Wage Act of 2013, which would increase the federal minimum wage for all workers, including those at Wal-Mart, to $10.10 by 2015. Such legislation could help in ensuring that all workers can afford a Thanksgiving feast, without relying upon the kindness of their co-workers.

* * *

Disclosure: Co-author and attorney Ramit Mizrahi worked on the Dukes v. Wal-Mart Stores, Inc. case from late 2004 to early 2006.

About Ramit Mizrahi

Ramit Mizrahi, the founder of Mizrahi Law, APC, practices in the area of employment law, representing employees exclusively. Her work focuses on cases involving discrimination, harassment, retaliation, leave law issues, and wrongful termination. She is a graduate of Yale Law School, The London School of Economics, and UC-Berkeley.